Scrubs and Beyond Reviews

Horrible customer care Have ordered from them for several years attempted to email but their email contact not working! Customer service rude and when asked to speak to a supervisor the girl hung up on me! While they have the order labeled as complete fed x says it has not been sent out! Won't be dealing with them again their customer service has seriously gone down hill

Just got of the phone with Charles at 2:45 PM on 8/27/2022. The issue regarding order #P*******680, is that I placed an order with two business day shipping and have an expected delivery date 5 days later. This is not what I wanted to pay $25 for shipping for. 4 days at the most but preferably 3. Charles told me that, that isn't his companies policy and I explained to him that when you click on the shipping button there is no posted company policy. It just says 2 business day shipping lol.
Then there was silence... which I then broke and said "so there is nothing you can do for me". Charles replied "nope". I then said "that is terrible company policy and customer service", again silence. So I just said "it was wonderful to meet you Charles, enjoy the rest of your weekend".
If you're going to charge $25 for two day shipping, 5 days is not expectable IMHO. Hopefully at least Charles learned something about being polite to customers from our conversation.

I get easily overwhelmed at stores like this and Christine working helped me find so many different style scrubs. She was very professional and answered all my questions. I will be back! Thank you so much.

Denise was a great help helping me find my scrubs going over and beyond with everything I asked. Without any complaints.

Watch out if you purchase online! They rejected a return because of a small deodorant line that I easily rubbed off! The customer service folks said the warehouse has last say and there's nothing they can do. Now I have two tops that don't fit. What a waste of money.

Sales people were friendly saying hi, finding everything ok? When asked a question it seemed I was getting on her nerves. In fitting room I was asked how's it going? I asked for XL shirt of specific brand and never received. Lack of kindness and sales help in Westland walked straight out of store to shop someplace else. Online

All I wanted to do was purchase a scrub top and bottom. I tried for the last 40 minutes to confirm my order but kept receiving "No such entity with %field value" during the checkout. Had to login in on multiple devices to seek resolution.

You seem to focus on Women's or Women's sized Scrubs. This is highly frustrating. I am a small man that typically selects XSM items and frequently Women's sized scrubs in order to avoid baggy or ‘Too Large' sized scrubs. Additionally Women's scrubs generally fit better (tend to be fitted). Comparing Women's sized scrubs to the equivalent Men's size is nearly impossible.
This is an issue everywhere. Why not be different/unique/better than?

Refund was not issued without a phone call.
Website does not recognize my password.

Site not easy to check out